How our Elevator Accident Investigation service works
When an elevator or escalator incident causes injury or damage, the facts need to be preserved and understood quickly. Our elevator accident investigation service examines equipment, controller logs, maintenance records, and witness information to establish what happened and why — using recognized inspection methodology.
Common problems we solve
- An injury occurred and the cause is disputed.
- Evidence may be lost once the contractor repairs the unit.
- Insurers and attorneys need an objective technical account.
What you receive
- Site and equipment examination
- Controller fault log and records analysis
- Root cause determination
- Written investigation report
The outcome
A clear, documented account of the incident that supports insurance, legal, and corrective decisions.
Local expertise from Fairfax, VA
We respond to incidents across Virginia, DC, and Maryland, and travel nationwide for forensic investigations.
Elevator Accident Investigation FAQ
What should I do right after an elevator accident?
Remove the unit from service, preserve the scene, collect records, and contact an independent investigator before repairs are made.
Do you investigate escalator incidents too?
Yes. We investigate both elevator and escalator incidents.
Can your report be used in court?
Yes. Our methodology is designed to withstand legal scrutiny, and we can provide expert testimony.
Related services
Forensic Elevator Consultant
Forensic elevator consulting that reconstructs failures from physical evidence, data, and records.
Elevator Expert Witness
Credible elevator expert witness testimony backed by dual QEI certification and 30+ years of field work.
Elevator Litigation Support
Behind-the-scenes elevator litigation support: document review, discovery help, and strategy.